Find out where you stand before you book

How your benefits get checked, what Virginia Medicaid means here, and what happens when you do not have a plan.

Before you book

Nobody here guesses at your coverage

Most unpleasant surprises in dentistry are billing surprises, and they come from assuming what a plan covers instead of checking. Here is the order we work in, and why each part is there.

  1. Call with the card in front of you

    We take the plan details straight off it. You do not need an appointment to make the call, and asking commits you to nothing.

  2. We check with the plan, not the card

    The card names your insurer. It does not say what your particular plan pays for, because employers buy different versions of the same product, so we confirm your benefits with the plan directly.

  3. The exam turns that into your numbers

    Coverage only means something once there is something to apply it to. The exam and the X-rays are what turn a general benefit into what your own treatment would come to.

  4. You read it before anything is booked

    What we recommend, what your plan is expected to cover, and what would be left for you. Written down. Nothing is scheduled until you have seen it.

The waiting area at Advanced Dental Care of Stafford, with orange and navy armchairs, side tables and a large window
Four members of the Advanced Dental Care of Stafford team in branded black scrubs, leaning together and laughing

Where you stand

Three situations, one process

Each one carries its answer on the front. Open the one that matches you for what sits behind it.

Check it before you come in

One short call, before you decide on any treatment.

Call (540) 288-2800

Before you call

Have these where you can see them

  • Your insurance card, or your Medicaid card
  • The subscriber name and date of birth, if the plan is not in your own name
  • The employer the plan came through, if it came through work
  • What is bothering you, in your own words
  • Whether you have been seen here before

Booking a first appointment at the same time? What to bring to the visit →

Four members of the Advanced Dental Care of Stafford team in branded black scrubs, smiling and waving in the office

Coverage questions, answered plainly

Next step

One call and you will know

Call the office Monday through Friday, 9:00 AM to 5:00 PM with your card in front of you. We check your benefits with your plan and tell you where you stand before you commit to an appointment. There is no online booking on this site — if it is easier, send the contact form and we will call you back.

New here? The first appointment covers your records, the exam and a cleaning in most cases. What your first visit involves →